Help CenterBidder Portal guides and support
Digniware LLC

Help Center

Learn how Bidder Portal works, how to set up your account, and how to use support without exposing the full portal on the help domain.

Public guideOpen Help from the main portal to see role-specific instructions.

For Clients

Clients add credit, review bidders, create contracts, approve work logs, release payments, and give feedback when contracts end.

  • Create or fund your account in the main portal.
  • Search bidders and review profiles, current contracts, work history summaries, and reviews.
  • Start contracts with payment terms and timelines.

For Bidders

Bidders create profiles, receive contracts, log work, manage payout wallets, and withdraw money credit after client releases.

  • Complete your profile and payout method.
  • Review contract details and assigned bid profiles.
  • Submit work logs and respond to edit requests.

FAQ

General questions before signing in.

What is Bidder Portal?

Bidder Portal is the Digniware workspace for client-bidder contracts, posts, work logs, billing, reviews, and support.

Do I need an account?

You can read public help without an account. To use support chat, contracts, billing, work logs, or private profile data, open the main portal and sign in.

Why does the help site only show some guide sections?

When you open Help from the portal, the help site detects your signed-in role and shows only the guide content that matches your work.

Where do I ask for help?

Use Support. It is separate from the client-bidder Inbox and is monitored by super admins.